Category: AI Chatbot News

Top 22 Metrics for Chatbot Analytics in 2024 Azure Bot Service is an integrated environment by Microsoft that facilitates the development, testing, and deployment of chatbots across multiple channels. Consider that 79% of companies say that implementing live chat has had a positive impact on their sales, revenue, and brand loyalty, and the power of…

5 Conversational AI Use Cases For Insurance Industry Usually, claimants must call agents or submit their claims via a website form; both ways are limited. AI-powered chatbots allow customers to make a claim directly via mobile phones from anywhere at any time, giving people more freedom and choice. Chatbots can be integrated with any messenger…